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CUSTOMER STORY

USE CASE

SALES & SUPPORT

INDUSTRY

HIGH TECH

INTEGRATION

ZENDESK

KEY METRIC

INCREASED ROI & NPS

Learn how Tucows relies on Talkdesk to deliver a personalized experience to their customers.

Tucows is a leading internet services provider with thousands of customers and millions of end users around the globe. They believe that “the internet is the greatest agent for positive change the world has ever seen.” Their commitment to their customers is “to unlock the power of the internet” by making it open, reliable and simple to use. To uphold that commitment, system reliability is of the utmost importance in providing exceptional customer support. After carefully evaluating vendors, the Tucows team selected Talkdesk to support their growing sales and customer service teams. Download the customer story to find out why.

"We don’t want to have a dozen disparate solutions across brands. Talkdesk offers the right functionality and integrations to enable our agents to provide the best customer experience, and to do it efficiently."

- DANIEL CAPOFERRI, SENIOR MANAGER, IS SOLUTIONS DELIVERY