Talkdesk has been named a leader in The Forrester Wave™: Contact-Center-As-A-Service (CCaaS) Providers, Q3 2020. Talkdesk was one of only four vendors to be named a Leader.
Talkdesk has been named a leader in The Forrester Wave™: Contact-Center-As-A-Service (CCaaS) Providers, Q3 2020. Talkdesk was one of only four vendors to be named a Leader.
“Shortlist Talkdesk for a navigable solution that scales and has a broad range of capabilities and innovative support services.”
Download the report to learn what Forrester says about Talkdesk as a Leader.
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Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with software bots – digital workers that perform repetitive and manual tasks, resulting in dramatic productivity gains, optimized customer experience and more engaged employees. With Automation Anywhere attended Robotic Process Automation (RPA), users work with software robots, or “bots”, that can learn, mimic, and then execute rules-based business processes. CallMiner works with Automation Anywhere RPA in contact centers to enable behavioral RPA triggers to reduce effort and increase agent efficiency. For more information: https://www.automationanywhere.com/
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