May 04, 2017
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Why choose Oracle Contact Center Anywhere from Promero?
Free 14 Day Trial*. No Risk.
Promero Oracle Contact Center Anywhere is a market leading solution for inbound, outbound and auto-dialling call centers. All that’s required are PCs and a broadband connection. Your agents can be located anywhere in the world. The system is so easy to setup and use, your call center can be up and running in hours. Add a full use CRM to your Contact Center Anywhere service for only $30 additional per month. *Long distance usage charges not included. Click Here for Details.
Oracle Contact Center Anywhere
$49 Per Agent Per Month
$49 per agent per month,
billed annually.
- Oracle Contact Center Anywhere Features
- Multi-Channel ACD
- Supports number of agents 1-1000
- Inbound/Outbound blended agent
- Unlimited IVR capabilities
- Skills-based routing to agents
- Universal queue
- Voicemail, call back, web chat
- Co-exists with any PBX
- Cloud based deployment
- No capital expense
- CTI integration with Zoho CRM
- CTI integration with Salesforce
- 100% Call Recording
- Screen Pops
- Supervisor whisper coaching
- Remote call monitoring
- More than 150 Standard reports
- Customizable report capabilities
- Work at Home Agent capability
- Global deployment, work at home capability
- Easy user adoption and training
- Auto Call Distribution (ACD)
- Skills Based Routing
- IVR
- Predictive Dial/Preview Dial
- VOIP
- Unlimited IVRs
- Extensive Call Reports
- Business Analytics
- Remote Supervisor Monitoring
- Call Recording
- Flexible LD and Usage Plans
- Live ‘Train the Trainer’ remote training
- Workforce management enabled
- Agent scripting enabled
- Speech analytics enabled
- HIPAA compliance enabled
Oracle Contact Center Anywhere
Unlimited Long Distance Plan
- Oracle Contact Center Anywhere Features
- Multi-Channel ACD
- Supports number of agents 1-1000
- Inbound/Outbound blended agent
- Unlimited IVR capabilities
- Skills-based routing to agents
- Universal queue
- Voicemail, call back, web chat
- Co-exists with any PBX
- Cloud based deployment
- No capital expense
- CTI integration with Zoho CRM
- CTI integration with Salesforce
- 100% Call Recording
- Screen Pops
- Supervisor whisper coaching
- Remote call monitoring
- More than 150 Standard reports
- Customizable report capabilities
- Work at Home Agent capability
- Global deployment, work at home capability
- Easy user adoption and training
- Auto Call Distribution (ACD)
- Skills Based Routing
- IVR
- Predictive Dial/Preview Dial
- VOIP
- Unlimited IVRs
- Extensive Call Reports
- Business Analytics
- Remote Supervisor Monitoring
- Call Recording
- Flexible LD and Usage Plans
- Live ‘Train the Trainer’ remote training
- Workforce management enabled
- Agent scripting enabled
- Speech analytics enabled
- HIPAA compliance enabled
Oracle Contact Center Anywhere
$236 for 4000 Minute Usage Plan
Includes unlimited agents, 4000 minutes USA long distance and software.
- Oracle Contact Center Anywhere Features
- Multi-Channel ACD
- Supports number of agents 1-1000
- Inbound/Outbound blended agent
- Unlimited IVR capabilities
- Skills-based routing to agents
- Universal queue
- Voicemail, call back, web chat
- Co-exists with any PBX
- Cloud based deployment
- No capital expense
- CTI integration with Zoho CRM
- CTI integration with Salesforce
- 100% Call Recording
- Screen Pops
- Supervisor whisper coaching
- Remote call monitoring
- More than 150 Standard reports
- Customizable report capabilities
- Work at Home Agent capability
- Global deployment, work at home capability
- Easy user adoption and training
- Auto Call Distribution (ACD)
- Skills Based Routing
- IVR
- Predictive Dial/Preview Dial
- VOIP
- Unlimited IVRs
- Extensive Call Reports
- Business Analytics
- Remote Supervisor Monitoring
- Call Recording
- Flexible LD and Usage Plans
- Live ‘Train the Trainer’ remote training
- Workforce management enabled
- Agent scripting enabled
- Speech analytics enabled
- HIPAA compliance enabled
