For companies that are looking for a web based customer relationship management system to integrate to your call center solutions, Promero can help you choose the right CRM software.

The most popular CRM solutions for call centers today are Salesforce, Zendesk, Oracle RightNow, Dynamics, ServiceNow, and ZohoCRM. Contact Promero today to find the right solution for your call center.

Increase agent productivity with integrated UI, click to call, screen pop, and activity history, automatically saved with the ticket.

Improve customer experience multiple channels such as Zendesk chat, phone, SMS, and mobile apps, with identification, a prioritization, and self-service.

Increase agent productivity with integrated UI for both Sales and Service Clouds, click to call, screen pop and activity history automatically saved and linked to an agent, contact and work item.

Improve customer experience with automated identification (SOQL/SOSL), prioritization and self-service.

Increase agent productivity with integrated UI, featuring click to call, screen pop and a contact history automatically saved to a selected object type.

Improve customer experience with automated identification, prioritization, and self-service.

A number of cloud APIs and integration tools let Bright Pattern move beyond out-of-the-box call center software integrations.