A Leading Provider of Oracle's Contact Center Anywhere and CRM Software
World's #1 Contact Center Software Service Provider		 Promero's Headquarters building
Sales: 888.204.0822 Main: 954.935.8800
 
 Call Center Software
Contact Center Anywhere (CCA)
Call center software features: predictive and preview dialer, ACD, IVR, VOIP, SIP, home based agents, recording, whisper coach and monitoring.
CCA CTI integration to Salesforce.com
Add full feature functionality, click to talk, inbound, outbound and call activity.
Siebel CRM by Oracle
Siebel Customer Relationship Management transforms customer experience.
Siebel CRM On Demand by Oracle
Comprehensive SaaS (Software as a Service) subscription-based CRM.
Monet Workforce Management Software
On demand real-time forecasting, scheduling, adherence.
Informavores Firefly Call Script Builder
On demand sales, customer service call center script builder software
TotalView® Workforce Management by IEX
WFM, performance, strategic planning, quality monitoring, analytics.
Impact 360° Workforce by Verint
WFM, optimization, recording, quality monitoring, and analytics.
Business Intelligence by Cognos
Business Intelligence, Reporting, analysis, score carding and dashboards.
Voice Recognition by Voxeo
Voice enabled solutions for the enterprise and any call center IVR.
Customer Relationship Management
ProStar CRM is suited for small businesses; Sales, Support, Service.
Call Center OnDemand
Fully integrated suite CRM, call center, sales force software.
OnDemand Mortgage
Turnkey solution with predictive dialer, call center software and CRM.
Smart8 Call Routing
Intelligent hosted call routing software that routes inbound 800 calls automatically to a distributed network of agents, franchises, or call centers.
Lead Manager
Lead Manager provides lead distribution, routing and tracking.
Chat
Hosted Web Based Chat Software.
 Services
Oracle COD (Contact On Demand) Deployment
Fixed price and scope professional services for Oracle Contact OnDemand.
Oracle CRM OD (CRM On Demand) Deployment
Fixed price and scope professional services for Oracle CRM OnDemand.
Managed Services – 1Vault Networks
Promero provides managed client software at 1Vault Network.
Online Training
Schedule Live Training for CCA, COD and CRM OD.
Disaster Recovery OnDemand
Recover telecommunication in an area affected by a disaster.
ProStar Network Affiliate
Network of independent call center operators.
Software Specials
Promero Hosted Software Applications: Professional Services: Software and SaaS Sales:
  About Promero
 

Oracle certified partnerFounded in 2001, Promero is a Certified Partner in the Oracle Partner Network. With global clients and worldwide operations, Promero, Inc. is a leading systems integration company, consulting firm and application hosting software as a service provider that specializes in the implementation of business applications Oracle Contact Center Anywhere, Oracle Contact On Demand, Siebel CRM, Siebel CRM On Demand, Salesforce CTI Connector, Monet Workforce Management, Informavores call script builder, IEX, Verint, Cognos, and Voxeo.

Promero provides a full range of IT services customized to meet each client’s specific needs and business objectives. Promero consultants work collaboratively to share their extensive industry experience and superior technical expertise with clients with specific needs related to CRM and call center software technologies. Promero is dedicated to the cost-effective delivery of integrated IT solutions that achieve outstanding business success.
  Promero News
 
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News Release
  » January 25, 2010 - CCA wins Best Contact Center Solution ITEXPO 2010 »
  » January 6, 2010 - Software As A Service includes Contact Center Anywhere, WFM and ScriptBuilder »
  » January 1, 2010 - Reciprocal Links Exchange with Promero »
  » December 28, 2009 - Free 30 Day Pilot for Oracle Contact Center Anywhere On Demand »
  » November 13, 2009 - Monet WFM with Oracle CCA »
  » October 5, 2009 - Add CCA to SalesforceCRM for only $29 »
  » September 3, 2009 - FREE Salesforce CTI Adapter for OnDemand Call Center »
  » August 28, 2009 - Oracle Contact Center Anywhere v811 Upgrade for OnDemand Service »
  » July 15, 2009 - Promero signs OEM Agreement with Informavores »
  » April 15, 2009 - Call Center In A Box Solution »
  » April 7, 2009 - Oracle Approves Promero's Accelerate Solution for Siebel CRM OD »
  » March 23, 2009 - Oracle CCA for Financial Markets »
  » February 4, 2009 - New Low Cost Hosted Call Center Software »
  » January 21, 2009 - New Low Cost Hosted Predictive Dialer »
  » December 10, 2008 - No Risk Guarantee with Oracle Predictive Dialer »
  » July 10, 2008 - Oracle Siebel CRM Software »
  » June 30, 2008 - Oracle Approves Promero's Accelerate Solution CCA Installation »
  » June 1, 2008 - Hosted Model for Oracle’s Contact Center Anywhere »
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Call center software for both on demand hosted solutions and premise based solutions enable superior customer relationship management and sales force automation.
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  Date Center Services
 
Contact Center Anywhere virtual call center software by Oracle Promero services customers through its state of the art hosting facilities. On demand resources and single tenant resources are available at competitive rates.
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